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Upcoming events

    • 16 Jul 2020
    • 9:30 AM - 11:15 AM (EDT)
    • Zoom Call

    Join us for a discussion about inclusiveness and implicit bias in volunteer management. Our presenter will be speaking about the inclusive customer service training that was developed for the docents at the National Museum of American History; including modules about accessibility, implicit bias, and visitor experience - tailored to their roles on the floor of the museum. 

    Presenter:  Jocelyn Knauf, Docent Program ManagerNational Museum of American History

    Jocelyn Knauf supervises the approximately two hundred docents who provide onsite daily programming about American history through tours, exhibit spotlight talks, and hands-on carts. Her primary responsibilities include docent recruitment, training, enrichment, evaluation, and interpretive program development. She is particularly interested in how museums can enhance critical thinking skills, broaden perspectives, and inspire lifelong learning through interpretive programming and volunteer engagement.

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    Meeting ID: 827 2299 5372

    Password: 038465

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    Meeting ID: 827 2299 5372

    Password: 038465

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Past events

13 May 2020 NVAVA Zoom Conference Call: Volunteerism During the Pandemic
31 Mar 2020 NVAVA Zoom Conference Call
16 Jan 2020 January Workshop - Secrets to Successful Meetings
14 Nov 2019 November Workshop - 4 R’s of Volunteer Administration! Recruitment, Retention, Recognition, and Resignation
19 Sep 2019 September Workshop - Raising the Bar! Strategically Recruit, Retain & Engage Retired Professionals
18 Jul 2019 July Workshop - Managing Volunteer Push-Back and Maintaining Your Sanity
23 May 2019 NVAVA Annual Meeting
21 Mar 2019 March Workshop - Being an Effective Leader by Managing Up
17 Jan 2019 January Workshop- Turning Volunteers into Donors
15 Nov 2018 November Workshop- Turning Volunteers into Donors
20 Sep 2018 Technology and Volunteer Management
19 Jul 2018 Corporate Social Responsibility – Making it Work for your Organization’s Volunteer Program
31 May 2018 NVAVA Annual Meeting
15 Mar 2018 From Good to Great: Transforming Your Volunteer Program
18 Jan 2018 Learning about Learning Styles to Help Engage Your Volunteers!
16 Nov 2017 Renew, Rejuvenate, and Relax: A few self care ideas to get you through the end of the year
25 Oct 2017 AL!VE & Better Impact Hybrid Conference: Take the Leap | Embrace Change
25 Oct 2017 Lunch for the Al!VE conference
21 Sep 2017 Fun with facilitation: How to engage, inspire and enjoy facilitating meetings!
25 Jul 2017 Working with all types of volunteers: A panel discussion around non-traditional volunteers
16 Mar 2017 Showing Volunteer Impact
19 Jan 2017 Creating Community Events From the Ground Up
10 Nov 2016 The Power of Connections: Enhancing Your Networking Skills to Making Good Impressions to Reach Success
14 Sep 2016 AL!VE & Better Impact Hybrid Conference: Once Upon A Time Begins With You, Reimagining the Future of Volunteer Engagement
21 Jul 2016 What could possibly go wrong? -- Managing volunteers' accident and liability risks



Northern Virginia Association For Volunteer Administrations

PO Box 92

Fairfax, VA 22038


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