Volunteers who over commit and under deliver. Individuals who don’t follow protocols – but never in front of you. A colleague who resists working with volunteers. A Board member who views volunteers as merely free labor. We all encounter difficult situations at some point. Add in the challenge of hundreds of unique personalities, and we are bound to encounter sticky situations on a regular basis. Learn how to address some of the most common challenging situations, gain strategies to avoid such situations in the future, take the emotion out of tricky conversations, and protect your organization’s best interests while getting the most out of volunteer contributions.
Presenter: Beth Steinhorn, President of VQ Volunteer Strategies
The link for this event will be provided to all participants by March 1st.
nvava@nvava.org
Northern Virginia Association For Volunteer Administrations
PO Box 92
Fairfax, VA 22038
